Phaidra Prism
Resolve infrastructure issues early before they impact operations
Phaidra Prism gives operators the speed and institutional knowledge to stop critical incidents before they impact SLAs.
Problem
Traditional tools surface alarms but investigation workflows remain manual
Operators spend valuable time manually correlating telemetry, alarms and documentation across disconnected systems.
Solution
Prism builds a living operational model of your AI factory
Prism creates a facility specific knowledge graph that models how infrastructure systems, dependencies, telemetry, and operational conditions interact across your environment. The result is intelligence grounded in how your facility actually behaves.
How it works
Built around real-time operational context
1
Ingest live telemetry, operational data and design documentation
2
Cleaned & normalized into ontology
3
Build factory-specific knowledge graph
4
Analytics & conditions evaluated
5
Triaged insights surfaced to operator
Core capabilities
Instead of reacting to alarm floods, operators proactively address issues via actionable intelligence
Alarm prioritization
Reduce alarm fatigue by identifying the events with the greatest operational impact and surfacing them in the appropriate context.
AI-assisted investigation
Investigate system behavior in natural language to troubleshoot issues and perform root cause analysis in minutes, not days.
Report generation
Generate end of shift summaries instantly with timelines of operational events, investigations and system activity.
Continuous operational analytics
Always-on analytics to detect abnormal behavior, drift, and instability before issues escalate into operational incidents.
Case study
Measured in production environments
Prism identified early signs of chiller degradation that led operators to uncover more than 50 malfunctioning fans across a customer facility.
By surfacing the operational impact before it became a larger reliability issue, the team avoided significant energy losses, reduced cooling risk, and eliminated the need for costly infrastructure retrofits.
50
+
malfunctioning fans identified
$
700
K+
avoided retrofit costs
$
2
K+/day
potential energy savings identified
25
%
reduction in chiller plant inefficiency
Trust
Intelligence grounded in deep
operational expertise
Built by infrastructure experts
Prism was developed by engineers and operators with experience across data centers, control systems, industrial infrastructure, HVAC systems and machine learning.
Informed by production environments
Many of Prism’s analytics and investigative workflows are based on real operational patterns, troubleshooting methods and failure conditions observed in production environments.
Designed for real operations
This gives operators insights that reflect how infrastructure systems actually behave in the field, not just what looks statistically abnormal.